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SHIPPING & DELIVERY


Where can we deliver the package

We can ship to most countries in the world.

Countries not shipped to include: South Sudan, Palestine.

PROCESSING TIME

Orders placed after noon PST will ship next business day. Orders placed after 12PM PST on Friday will ship out Monday.

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders. When selecting our free USPS 2-3 day Priority Mail, UPS Ground, or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

TRACKING MY ORDER

If you selected a traceable shipping option, please follow these steps to trace your package:

1) Log in to your account

2) Go to the homepage and click on your name

3) Click on "Order History"

4) Click on the order number for the order you would like to track

5) Click on the tracking link that appears below each item

6)According to contact us, to get your parcel status.

Shipping method and shipping time

We have 4 different shipping methods: unregistered, registered, priority line and expedited shipping.

In addition, the standard shipping can reach the majority of countries, while the priority line can reach most of the main countries, below are the estimated shipping times (Hong Kong is our Warehouses).

China Warehouse:

Shipping Type Country or Region Arrive within 1-7 Days Arrive within 8-15 Days Arrive within 16-30 Days Arrive within 31-45 Days Average Time (Days)

Unregistered Air Mail or Registered Air Mail United States 0.52% 44.87% 49.88% 3.5% 18.13

Spain, United Kingdom, Italy, Germany, France & Portugal 5.18% 43.44% 48.34% 1.17% 15

Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic 2.96% 40.34% 52.54% 3.74% 18.66

Russia 0% 4.45% 84.41% 11.1% 28

Japan, Korea 0% 21.30% 68.80% 9.66% 17.75

Brazil 0% 0% 23.91% 72.09% 38.6

Turkey 0.06% 37.75% 59.05% 3.1% 20.33

Thailand, Singapore & Malaysia 0% 40.39% 56.12% 2.6% 16.2

Other countries 0.7% 38.79% 47.94% 8.56% 23.57

Priority Line United States 12.28% 79.05% 7.4% 0.52% 11.75

Spain, United Kingdom, Italy, Germany, France & Portugal 8.44% 66.56% 23.45% 0.45% 13.55

Russia 0% 3.48% 75.79% 20.04% 31

Brazil 2.21% 6% 61.29% 25.46% 30

Turkey 20.42% 77% 3% 0.08% 10

Australia 7.67% 86.60% 5.68% 0% 11

Korea 97.54% 1.57% 0.89% 0% 7

Japan 95.80% 2.09% 0% 0% 6.84

Thailand, Singapore & Malaysia 58.96% 41.04% 0% 0% 8.45

Other countries 22.33% 30.8% 27.62% 17.64% 18.65

Expedited Shipping ALL countries(EMS) 3.8% 46.8% 26% 15% 14.8

ALL countries(DHL) 65.8% 25.75% 3.86% 0.37% 6.72

GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.

USA Warehouse:Generally, 3-7 days to a USA address.

ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.

Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.

Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

What is the shipping cost?

Standard Shipping 0-$49.99 $5

Free Shipping $50-up $0

About customs tax

Taxes may apply for imported goods/services and is regulated by the country law. vxpujdxvufbg is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.